1. Introduction
Welcome to CommercePromote ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform ("Service").
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other identifiers.
- Account Information: Login credentials, user preferences, and usage history.
- Usage Data: IP address, browser type, operating system, access times, and pages viewed.
- Cookies and Tracking Technologies: To enhance user experience and analyze usage patterns.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process transactions and send related communications
- Improve and personalize user experience
- Respond to inquiries and provide customer support
- Send updates, security alerts, and administrative messages
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: For hosting, analytics, payment processing, and customer support
- Legal Authorities: If required by law or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
5. Data Retention
We retain your information as long as necessary to provide the Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
7. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Withdraw consent where applicable
- Lodge a complaint with a data protection authority
8. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries where our servers or third-party providers are located.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: cpsupport@commercepromote.com